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communication

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Internal Customer Email Etiquette-10 Recommendations

Research indicates on average; one employee wastes 7 hours of productivity per week in unnecessary or poor use of electronic mail.  For a company of 165-employees averaging $28.00 per hour/employee, that's a loss of $32,340 per week or $1,681.680 per year on unnecessary email usage.  Moreover, research also indicates that email communication (for most topics) is mis[...]