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human resources

chronic absenteeism
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Dealing with Chronic Absenteeism in Your Workplace

Operating a workforce of any size can come with a wide array of challenges, with one of these being scheduling and punctuality. Tardiness or absenteeism, if not curbed, can become a far too often occurrence. It can go from once in a while to weekly or monthly in the blink of an eye. Although, there are methods to help resolve chronic absenteeism. Handling Chronic[...]

disgruntled employee
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5 Tips for Dealing with a Disgruntled Employee

When it comes to operating a company, employees are the most valuable asset. Employees are what keep a company productive, operating smoothly, and being financially positive. This is why it is important to keep employees in a positive and happy state of mind. Of course, there are times where an employee becomes disgruntled. This can be difficult to deal with. Fortuna[...]

man on cell phone in front of laptop
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Internal Customer Email Etiquette-10 Recommendations

Research indicates on average; one employee wastes 7 hours of productivity per week in unnecessary or poor use of electronic mail.  For a company of 165-employees averaging $28.00 per hour/employee, that's a loss of $32,340 per week or $1,681.680 per year on unnecessary email usage.  Moreover, research also indicates that email communication (for most topics) is mis[...]

gavel and law books
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Why Should I Invest in a Human Resources Department?

As a small to mid-size business, why should I invest in a human resources (HR) department?  Well, I argue this question by expressing the same reason why I need an Accountant.  It is all about being PROACTIVE and not REACTIVE! The likelihood of my advisory firm going under an IRS audit is unlikely.  However, when (not should) that day come, I want to en[...]

man making drinks
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Employee Training and Turnover: A Correlation?

Training and development (T&D) in the hotel industry is often viewed as costly.  Choi and Dickson (2009) found that hospitality companies do not value training and as a result, hotel companies do not invest in T&D.  Moreover, Choi and Dickson (2009) argued that well-executed management training programs could reduce turnover and increase job satisfaction. [...]